We will cheerfully accept returns within 30 days of the original sale if the item has not been used & is accompanied by the receipt. Wrist watches must be in new & unworn condition.
Special orders, final sales & personalized items will not be accepted for return or exchange.
Refunds will be given in the same method of payments as the original purchase. Cash refunds will be made by check (please allow 10 days for processing).
Deposits on special order merchandise are not refundable.
If the item was a gift, it may be returned within the 30-day period for a store credit.
Online Return Policy
Once your returned item is received and accepted, your refund or new item will be processed shortly. Our Inventory department will review the returned item. Any items that show signs of wear or have been altered, re sized, or damaged cannot be accepted for return. All merchandise must be received within 45 days of purchase.
How to prepare a return:
To return an item please follow these steps:
- Package Your Return. Include all original packaging material. If your item was delivered with an appraisal, please include it.
- Insure Your Package. On your receipt, if the price of the item you're returning is listed as:
- Less than $500: You can ship it via any carrier.
- $500 or more: Ship your package via US Postal Service insured for the total value of the contents. If you wish, you may request a return receipt at a nominal fee that alerts you once we have received your shipment. On shipments of $1000 or more, we recommend using US Postal Service Registered Mail™ for optimal tracking capability. (FedEx® will not insure merchandise over $500 and UPS® will not insure merchandise over $1000.)
If you have any questions about our return procedure, please contact us at 425-454-9393