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Product Warranty

Guarantees

Alvin Goldfarb Jeweler is committed to providing you, our valued clients, with the best service possible. Our main goal is to satisfy you and make your in store & online buying experience as pleasant as possible.  With this in mind, we have set forth the following guarantees:

  • All of the diamonds we sell are guaranteed to be authentic.
  • All of our merchandise is sold NEW.  We do not sell used or estate jewelry except when noted as pre-owned.

Alvin Goldfarb Jeweler will repair an item at no charge if:

  • The metal cracks under normal wear within one year.
  • A diamond falls out under normal wear within one year. Please remember, the diamonds must be re-tightened annually due to normal everyday use. We suggest that you have your items professionally cleaned and examined every 6 months.
  • There are any miscellaneous cracks or excessive wear marks that are out of the ordinary within one year.

The aforementioned circumstances will be repaired with no labor charges. You will be responsible for materials, if applicable, and re-shipping.

If you have further questions, you can call us directly at 425-454-9393.

Warranties

All our products are covered by a limited guarantee against any manufacturers defect. We only manufacture & sell designer jewelry with the highest standards and therefore guarantee their workmanship. As with any delicate artistic creations, care must be taken to insure years of enjoyment. During the 30 day inspection period, when you first receive your item, you should have your item checked to make sure everything is in order. After that, we suggest that you have your pieces professionally cleaned and all the prongs rechecked by either Alvin Goldfarb Jeweler or your local jeweler every six months to a year to ensure their integrity from daily wear.

30-Day Return Policy

Alvin Goldfarb Jeweler prides itself on our service and the quality of our jewelry. However, we do understand the difficulties of purchasing a gift or shopping online and extend to all our customers a generous 30-day return policy.  If for any reason you are not satisfied with your purchase, you may return the item in its original condition for a refund or exchange. Engraved items cannot be returned. Wrist watches must be in new/unworn condition.